The
SouthWare Excellence Series with Personas Enables Learning in a Unique
Framework!
The SouthWare Excellence Series with PERSONAS reflects a new milestone.
For more than 20 years, SouthWare product development has focused
on delivering the most important features required to effectively
run a business. SouthWare is fully committed to continuing this
effort but with an exciting new perspective. Rather than simply
developing software that "a user" can run, we're considering each
new enhancement and every existing function from the viewpoint of
the most relevant PERSONA and their related PORTALs.
This exciting innovation provides a unique framework to help you
better learn and understand how to use your SouthWare system to
accomplish your goals in the various roles you perform.
What's a PERSONA?
What's a PERSONA? A persona is a fictitious personality intended
to represent a "sample" SouthWare user performing a particular role.
We recognize that the ultimate goal of business software is to help
people achieve their goals. Personas help explain how this happens.
These example personas help explain features of the software (including
portals designed specifically for each persona) and relate these
features to real-life goals and uses.
Each SouthWare PERSONA is described in a series of web pages. The
information for each persona includes a brief overview of:
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Job responsibilities and Personal Goals |
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Challenges |
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The most likely SouthWare portal used (although
many users will use multiple portals in their different roles)
and a link to access the live portal |
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Other modules and features used |
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Questions/Answers typical for this type of user |
What's
a PORTAL?
What's a PORTAL? A PORTAL is a web page that is organized to make
that person's role easier to accomplish. Related functions typically
handled by that person(a) are easily accessed from that web page.
Relevant information for this particular role will also be displayed
and more data will be readily available. Status info for appropriate
areas of concern will also be displayed or easily accessed.
Here are some example of portals available in the Excellence Series:
Chief Executive Officer (CEO)
Chief Financial Officer (CFO)
Outside Director (Board member)
Sales Manager
Service Manager
Accounts Payable Administrator
Accounts Receivable Administrator
Sales Professional
Buyer/Purchaser
Service Dispatcher
Customer Service Representative
System Administrator
Tell
Me MORE?
For more information
about SouthWare and The Excellence Series with Personas,
please submit an info request,
call 800-547-4179 for a free demo CD.
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