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SouthWare's Contract Management - Software For Complete Contract Tracking And Control

Effectively managing your service contracts can be one of the biggest challenges your service business faces. Service contracts tend to be complex and may include pricing exceptions, different levels of coverage, and even different billing cycles. Your contract information must be accurate, but it takes a lot of work. SouthWare's Contract Management handles the service contract functions for SouthWare's Service Management Series. With Contract Management you get the help you need to record, track, propose, renew, service, and bill your service contracts accurately and efficiently.

  • Keep your service contracts current and accurate with less work
  • Know how profitable each contract has been
  • Make sure that you don’t let any service contracts lapse without first proposing a renewal
  • Check on all service work done against a particular contract
  • Know the correct amount of earned and unearned contract revenue without doing a lot of calculations every month
  • Instantly know whether a piece of equipment is covered by a service contract
  • Make sure you propose a service contract on every piece of equipment you sell
  • Eliminate billing errors by ensuring that different contract rates, limits, and coverages are automatically considered on service orders
  • Make sure you don’t forget any regularly scheduled work
  • Make sure your contract billings are sent out on time
SouthWare Service Management Software

Our service management system puts you in control–from ticket entry and invoicing to technician tracking to customer payment and resolution.

  • Streamline invoicing
  • Simplify complicated sales situations
  • Reduce administrative costs
  • Increase accuracy and reduce the complexities of service contract management
  • Minimize the workload of managing service orders
  • Dispatch and schedule technicians and analyze productivity
  • Improve equipment tracking and stay on top of rapidly moving equipment
  • Improve your control over warranty handling

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