Effectively managing your service contracts can be one of the biggest challenges your service business faces. Service contracts tend to be complex and may include pricing exceptions, different levels of coverage, and even different billing cycles. Your contract information must be accurate, but it takes a lot of work. SouthWare's Contract Management handles the service contract functions for SouthWare's Service Management Series. With Contract Management you get the help you need to record, track, propose, renew, service, and bill your service contracts accurately and efficiently.
Our service management system puts you in control–from ticket entry and invoicing to technician tracking to customer payment and resolution.
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