Collections Adapter

Southware's Collections Adapter - An add-on option with Accounts Receivable

Following up on past due customer accounts is not one of the most pleasant business tasks, but it is an important one. Every business has customers who seem to procrastinate on sending a check until you give them a polite, but firm, reminder. Make your collection efforts more organized and easier with SouthWare’s Collections Adapter.

An add-on option with Accounts Receivable, you can schedule follow-up calls, enter collection call information, and track customer commitments. You'll get a better return on your time spent doing collections because you’ll have a complete record of what’s been done and said. Plus, you’ll have the tools to eliminate excuses for non-payment.

Know who needs a collection call
Systematically follow up with every customer who needs attention
Keep track of customer promises
Review and record the status of each outstanding invoice during a collections call
Know what was said on past collection calls
Know when to withhold further credit to a customer
Know which customers have exceeded their credit limit
Decide how frequently to follow up with each customer
Instantly access the details of an invoice to answer any questions