Field Service Business Software

Field Service Software

Field Service is a complex business. Getting the right people, parts and skills to the right place at the right time is just the first challenge. Then you have to account for their costs, your contractual obligations, warrantee information, and ultimately, bill the right company for the work performed. Systems purchased to solve just one problem and patched together to share some information just do not work together well enough to meet these requirements on a consistent and cost effective basis. Having your operational and financial data centralized in a single system is critical.

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Field Service Management

It is also critical to have data such as job and unit costing, preventative maintenance, field ticketing, communications, work orders, dispatch, scheduling, inventory and equipment tracking captured in that same system. Whether you are servicing equipment in the dust of excavation, the silence of a clean room or anything in between, SouthWare will help you eliminate duplication and human error, allowing you to optimize your business for greater success.

SouthWare’s Field Service Management Software is a complete service management system with specialized service functions and flexible integration with accounting, inventory control, sales processing, and sales management software. Combine the modules you need for seamless dispatching, scheduling, billing, contracts, equipment repair history, warranty information, technician tracking, and other service functions. With service this efficient, you will reduce service costs, increase revenue, and elevate customer satisfaction.

A ready-made system, Field Service Business Software modules can be customized to meet the specific needs of your company.

Field Service Business Software modules can be customized to meet the specific needs of your company.

Key Content:

  • Service Invoicing Software
  • Service Orders Software
  • Service Schedule Dispatch Portal   
  • Contract Management Software
  • Equipment Servicing Software
  • Rentals
  • Inventory Control
  • Sales Order Processing
  • Return Authorizations
  • Job Costing
  • Sales and Relationship Management